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Client Services

Typical roles within this category on the YunoJuno platform: Account Director, Business Director, Business Developer, Account Manager and Client Services Director

Day rate

Freelancers in Client Services earned an average day rate of £357, showcasing a +2% year-on-year increase. Top 10% contracts earned an average of £653 per day, marking a slight -5% decrease year-on-year.

Bubble chart showing average day rate increases year-on-year for freelancers in the UK. In 2021 the average day rate was £339, in 2022 it was £352 and in 2023 it was £357.

Experience

Director-level roles experienced a year-on-year decrease of -13%, contrasting with increases observed in other roles compared to 2022. Midweight roles saw the highest increase on their average rates, at +13% year-on-year.

Jennifer O’Dowling
Project Manager Executive
Years working freelance: 
5 years

The freelance economy is reshaping our ability to hire on a project-by-project basis, allowing us to execute more creative, skill-specific ideas, without being limited to the immediate vicinity. We can now explore a vast talent pool of experts globally, while significantly cutting costs and time to hire.

Jennifer O’Dowling

The freelance economy is reshaping our ability to hire on a project-by-project basis, allowing us to execute more creative, skill-specific ideas, without being limited to the immediate vicinity. We can now explore a vast talent pool of experts globally, while significantly cutting costs and time to hire.

Jennifer O’Dowling
Project Manager Executive
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Contract Length and Bookings

In 2023, the average contract length was 46 working days (9 weeks), a year-on-year decrease of -22%, meaning it was one of the highest drops across the disciplines. Top 10% contracts averaged 72 working days, reflecting a -17% decrease year-on-year

There was a decrease in contract lengths across all experience levels. Director levels experienced the highest of -30% year-on-year. 

Client Services saw peaks in demand observed every 3 months, with March seeing the highest bookings in 2023. Bookings within Client Services experienced a growth of +17% year-on-year.

Roles

Client Services Directors, on average commanded the highest rate among roles within Client Services, earning £891 per day. Business Developers secured the longest contract lengths, working 59 working days.

Bar chart detailing average day rates by role for Client Services freelancers. Client Services Directors commanded the highest average day rate at £891 whereas Account Managers were the lowest average at £353.Bar chart detailing average contract length by role for Client Services freelancers. Business Developers achieved the longest contracts at 59 days whereas Account Managers, Account Directors were the shortest at 46 days.

See other disciplines

Click on the icons to the right to explore day rates insights by discipline

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— Emma Hughes, Senior Creative Producer
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