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Community Manager

Discover the ideal job listing for a community manager with our customisable templates. Tailored for businesses of all sizes, these templates help you articulate the skills and qualities needed to engage and grow your community effectively. Attract the best candidates by using our expert tips and examples to refine your job descriptions.

Tips for writing a Community Manager job description

Crafting an effective job description for a Community Manager position is crucial for attracting top talent to your organisation. A well-written job description not only outlines the role's responsibilities but also conveys your company culture and the exciting opportunities that await the right candidate. Follow these tips to create a compelling job description that will help you find the perfect Community Manager for your team.

Essential tips for writing an effective Community Manager job description

  • Be clear and concise: Use straightforward language to describe the role, avoiding jargon or overly complex terms.
  • Highlight the key responsibilities: Outline the primary duties of the Community Manager, such as developing engagement strategies, moderating online discussions, and analysing community metrics.
  • Specify required skills and experience: List the essential qualifications, including communication skills, social media expertise, and any relevant software proficiency.
  • Emphasise your company culture: Describe your organisation's values and work environment to attract candidates who align with your ethos.
  • Include growth opportunities: Mention potential career advancement paths or professional development initiatives to entice ambitious candidates.
  • Detail the platforms and tools: Specify which social media platforms and community management tools the Community Manager will be working with.
  • Highlight unique aspects of the role: If there are any special projects or innovative approaches to community management, be sure to mention them.
  • Be transparent about working hours: If the role requires occasional evening or weekend work, make this clear in the job description.
  • Mention any travel requirements: If the position involves attending events or meetups, include this information.
  • Describe the team structure: Explain who the Community Manager will report to and any team members they'll be working closely with.
  • Include performance metrics: Outline how success in the role will be measured, such as community growth, engagement rates, or customer satisfaction scores.
  • Specify the location: Clearly state whether the position is remote, office-based, or hybrid.
  • Add a compelling call-to-action: Encourage qualified candidates to apply and provide clear instructions on how to do so.

By following these tips, you'll create a comprehensive and appealing job description that attracts skilled Community Managers who are well-suited to your organisation's needs and culture.

Job Description Templates

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Freelance Community Manager job description template

About [Company Name]

[Company Name] is a [brief description of the company, its industry, and mission]. We're seeking a talented and enthusiastic Freelance Community Manager to join our team and help nurture our growing online community.

Job overview

As a Freelance Community Manager at [Company Name], you'll be responsible for engaging with our audience across various social media platforms and online forums. You'll play a crucial role in building and maintaining a vibrant community around our brand, products, and services.

Key responsibilities

  • Develop and implement community engagement strategies across social media platforms
  • Create and curate compelling content that resonates with our target audience
  • Monitor and respond to community discussions, comments, and messages in a timely manner
  • Organise and moderate online events, webinars, and Q&A sessions
  • Collaborate with the marketing team to align community efforts with overall brand strategy
  • Analyse community metrics and provide regular reports on engagement and growth
  • Identify and nurture relationships with key community members and influencers
  • Stay up-to-date with industry trends and best practices in community management

Requirements

  • Proven experience as a community manager or in a similar role
  • Excellent written and verbal communication skills in English
  • Strong understanding of social media platforms and online community dynamics
  • Ability to work independently and manage time effectively
  • Creative problem-solving skills and a positive attitude
  • Familiarity with social media management tools and analytics platforms
  • Knowledge of [specific industry/niche] is a plus

What we offer

  • Flexible working hours and remote work opportunities
  • Competitive freelance rates commensurate with experience
  • Opportunity to work with a dynamic and growing brand
  • Potential for long-term collaboration and growth within the company

How to apply

If you're passionate about building online communities and believe you're the right fit for this role, please send your CV, portfolio of previous community management work, and a brief cover letter to [email address]. Please include "Freelance Community Manager Application - [Your Name]" in the subject line.

[Company Name] is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

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Community Manager for non-profit organisation

About [Organisation Name]

[Organisation Name] is a non-profit organisation dedicated to [brief description of mission and goals]. We are seeking a passionate and skilled Community Manager to join our team and help us strengthen our connections with supporters, volunteers, and beneficiaries.

Job summary

As the Community Manager, you will be responsible for developing and implementing strategies to engage and grow our community across various platforms. You will act as the primary liaison between our organisation and our stakeholders, fostering meaningful relationships and promoting our mission.

Key responsibilities

  • Develop and execute a comprehensive community engagement strategy
  • Manage and grow our social media presence across platforms such as Facebook, Twitter, Instagram, and LinkedIn
  • Create and curate compelling content that aligns with our organisation's mission and values
  • Organise and facilitate online and offline community events and initiatives
  • Monitor and respond to community feedback, questions, and concerns in a timely manner
  • Collaborate with other departments to ensure consistent messaging and branding
  • Analyse community metrics and prepare regular reports on engagement and growth
  • Identify and nurture relationships with key influencers and partners in our sector
  • Support volunteer recruitment, engagement, and retention efforts
  • Stay informed about industry trends and best practices in community management

Qualifications

  • Bachelor's degree in Marketing, Communications, Public Relations, or a related field
  • Minimum of [X] years of experience in community management, preferably in the non-profit sector
  • Excellent written and verbal communication skills
  • Strong understanding of social media platforms and community management tools
  • Experience with content creation and basic graphic design
  • Ability to work independently and as part of a team
  • Strong organisational and time management skills
  • Passion for [organisation's cause or mission]

What we offer

  • Competitive salary commensurate with experience
  • Opportunity to make a positive impact on [cause or mission]
  • Flexible working arrangements
  • Professional development opportunities
  • Supportive and collaborative work environment

How to apply

To apply for this position, please send your CV and a cover letter outlining your suitability for the role to [email address] with the subject line "Community Manager Application - [Your Name]". The deadline for applications is [application deadline].

[Organisation Name] is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

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Social Media Community Manager for tech startup job description template

About [Company Name]

[Company Name] is an innovative tech startup focused on [brief description of company's product or service]. We're on a mission to [company's mission statement]. As we continue to grow, we're seeking a talented and enthusiastic Social Media Community Manager to join our dynamic team.

Job overview

We are looking for a creative and strategic Social Media Community Manager to oversee our social media presence and engage with our growing online community. The ideal candidate will have a passion for technology and a keen understanding of social media trends and best practices.

Key responsibilities

  • Develop and implement a comprehensive social media strategy across all platforms (including but not limited to Twitter, LinkedIn, Facebook, and Instagram)
  • Create and curate engaging content that aligns with our brand voice and resonates with our target audience
  • Manage and grow our social media communities, fostering meaningful interactions and building relationships with followers
  • Monitor social media channels for customer inquiries, feedback, and industry trends, responding promptly and appropriately
  • Collaborate with the marketing team to develop and execute social media campaigns that support our overall marketing objectives
  • Analyse social media metrics and prepare regular reports on performance and growth
  • Stay up-to-date with the latest social media trends, tools, and best practices in the tech industry
  • Work closely with other departments to ensure consistent messaging and brand representation across all channels

Requirements

  • Bachelor's degree in Marketing, Communications, or a related field
  • 3+ years of experience in social media management, preferably in the tech industry
  • Excellent written and verbal communication skills in English
  • Strong understanding of social media platforms and their respective best practices
  • Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • Experience with content creation and graphic design tools (e.g., Canva, Adobe Creative Suite)
  • Ability to analyse data and derive actionable insights
  • Strong organisational skills and ability to manage multiple projects simultaneously
  • Enthusiasm for technology and ability to communicate complex concepts in an engaging way

What we offer

  • Competitive salary commensurate with experience
  • Opportunity to work with a fast-growing, innovative tech startup
  • Flexible working hours and remote work options
  • Professional development opportunities
  • Health and wellness benefits
  • A collaborative and inclusive work environment

To apply, please send your CV and a cover letter explaining why you're the perfect fit for this role to [email address]. We look forward to hearing from you!

[Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Community Manager for online gaming platform job description template

About [Company Name]

[Company Name] is a leading online gaming platform that provides immersive gaming experiences to millions of players worldwide. We are seeking a passionate and experienced Community Manager to join our team and help foster a vibrant, engaged gaming community.

Job overview

As the Community Manager for [Company Name], you will be responsible for developing and implementing strategies to grow, engage, and maintain our online gaming community. You will act as the primary liaison between our players and the company, ensuring that community feedback is effectively communicated to relevant teams and that players feel heard and valued.

Key responsibilities

  • Develop and execute community engagement strategies across various social media platforms and forums
  • Monitor community discussions, respond to player inquiries, and address concerns in a timely and professional manner
  • Create and curate engaging content, including social media posts, blog articles, and community events
  • Collaborate with the marketing team to plan and execute community-focused campaigns and promotions
  • Gather and analyse community feedback, providing regular reports and insights to the product and development teams
  • Manage and train a team of community moderators to ensure a positive and safe gaming environment
  • Organise and oversee online and offline community events, including tournaments and meetups
  • Stay up-to-date with industry trends and competitor activities to inform community strategies

Requirements

  • Bachelor's degree in Marketing, Communications, or a related field
  • 3+ years of experience in community management, preferably in the gaming industry
  • Excellent written and verbal communication skills in English
  • Strong understanding of social media platforms and community management tools
  • Proven ability to develop and implement successful community engagement strategies
  • Experience in conflict resolution and crisis management
  • Familiarity with data analysis and reporting tools
  • Passion for gaming and deep understanding of gaming culture
  • Ability to work flexible hours, including evenings and weekends as needed

Benefits

  • Competitive salary based on experience
  • Comprehensive health, dental, and vision insurance
  • Generous paid time off and holiday allowance
  • Opportunities for professional development and career growth
  • Employee discounts on gaming products and services
  • Modern, collaborative work environment
  • Regular team-building activities and social events

To apply for this position, please send your CV and a cover letter detailing your relevant experience and why you're passionate about joining our team to [email address]. We look forward to hearing from you!

[Company Name] is an equal opportunity employer and values diversity in our workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

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